Last updated: November 14, 2024

Welcome to IWG International! IWG International and/or its affiliates provide website features and other products and services to you when you visit or order at iwg-intl.com. By using the IWG International site you affirm that you are of legal age and have the appropriate authority for your entity/business to enter these Terms and Conditions. If you violate or do not agree to these Terms and Conditions, access can be revoked and use of the IWG International. com site will be unauthorized.

Your access to iwg-intl.com, its subdomains and use of its services is conditioned on your acceptance of and compliance with these Terms and Conditions and our Privacy Policy. These Terms and Conditions apply to all registered users, visitors, users, and others that access or use the service.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICES.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • IWG International means iwg-intl.com and iWeb Grocers International Inc. and any subsidiaries of IWG International (including any subsidiaries that IWG International may form or acquire in the future) and their affiliates, directors, officers, employees, and agents. We also refer to IWG International as “we,” “us” and “our.”
  • iwg-intl.com means the site that is used to purchase goods and services from IWG International and its subsidiaries and affiliates. Accessible from https://www.iwg-intl.com/.
  • Account means a unique account created for a particular entity/business to access our service or parts of our service. This is based on the specific details provide by this entity and cannot be used by any other entity/business. We also refer to an account as “you” or “Your” and as any person/company that has notice of these Terms and Conditions.
  • Goods and content mean merchandise information, product descriptions, reviews, comments, messages, communications, submissions, suggestions, questions, and other information, data, content, and materials (including page headers, images, text, illustrations, formats, logos, hashtags, designs, icons, photographs, software programs, music clips or downloads, video clips and written and other materials) on the IWG International site.
  • Orders means a request by you for goods and services provided by IWG International or one of its affiliates. This request can be made via the site, phone, email, WhatsApp, or any other proven communication method.
  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions and other terms and policies posted by IWG International on the IWG International site (and any updates by IWG International to these Terms and Conditions and those terms and policies).
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: United States of America.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to iWeb Grocers International Inc., 14400 NW 112th Ave, Hialeah Gardens, Florida 33018, USA.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Goods refer to the items offered for sale on the Service.
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
  • Service refers to the Website.
  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between you and the company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the service.

By accessing or using the service you agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the service is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the application or the website and tells you about your privacy rights and how the law protects you. Please read Our Privacy Policy carefully before using Our Service.

By engaging with iWeb Grocers International Inc, you acknowledge and agree to below points:

  • All products must be exported from the United States to the specified market according to the shipping address and must not be resold within the United States. If any products are found to be resold, whether intentionally or unintentionally, to the United States – by the invoicing party, intermediaries, or secondary customers – we reserve the right to recover the full value of the products at US List from the price sold, along with any potential damages incurred by all parties involved.
  • All products are ordered specifically for you and cannot be cancelled at any time. If any item needs to be removed for any reason, the customer will incur the associated costs.

Placing Orders for Goods

Placing orders on the IWG International site requires that you create a login with us. You certify that the content you provide for this purpose either online, written or verbally is accurate, current, and complete.

To place an order for products within the IWG International site you will be required to log into the site with your specific login and password. By placing an order on the site, you are warranting that you are over 18 years of age and legally capable of entering binding contracts. You are responsible for maintaining the confidentially of your username and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. IWG International is not responsible for any losses arising out of the unauthorized use of your account.

Your Information

If You wish to place an order for goods available on the service, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use your information and payment to complete the order process in connection with any order; and that (ii) the information you supply to us is true, correct, and complete.

In connection with our site, you WILL NOT:

  • Make available any content through or in connection with the IWG International site.
  • Make available through or in connection with the IWG International site any worm, trojan horse, easter egg, time bomb, spyware, or other computer code, file or program that is potentially harmful, invasive, or intended to damage or hijack the operation of or to monitor the use of, any hardware, software, or equipment.
  • Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, distribute or otherwise exploit any portion of (Or any use of) the IWG International site except as expressly authorized in these Terms and Conditions, without IWG International’s express written consent.
  • Restrict or inhibit any other persons from using the IWG International site.
  • Frame or mirror any portion of the IWG International site or incorporate any portion of the site into any products or service unless you obtain IWG International’ s express written consent to do so.
  • Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, scrape, data mine or otherwise gather any materials, or reproduce or circumvent the navigational structure or presentation of the site, without IWG International s express written consent.
  • Use the IWG International site or name, logo, or brand to send any unsolicited or unauthorized content, including advertising, promotional materials, email, junk mail, spam, or other forms of solicitation.
  • Use as a username the name of another person or entity other that you.

IWG International reserves the right to refuse service, terminate accounts, terminate your rights to use the site and its services, remove or edit content, or cancel orders in its sole discretion. As well, at any time we may change, restrict access to, suspend or discontinue any part of our site and charge, modify or waive any fees required to use any services.

Order Cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

  • Availability of goods
  • Errors in descriptions or pricing of goods
  • Errors in the order
  • Unauthorized or suspected illegal transaction
  • Unauthorized use of site

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

You may cancel your sales quotation up until cash deposit or approval of sales quotation.

Cancellations are NOT applicable based on the following examples:

  • After we receive your cash deposit.
  • Procurement of products.
  • On a Sales Order.

Availability, Errors, and Inaccuracies

IWG International cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur on the site. Receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. IWG International reserves the right to refuse or cancel any orders containing pricing or availability errors, with no further obligation to you, even after your receipt of an order confirmation or shipping notice from IWG International. IWG International may either contact you for instructions or cancel your order and notify you of such cancellation.

IWG International tries to be as accurate as possible regarding the detail on the site, however we cannot warrant that the product descriptions, product images, specifications, pricing, availability, or other detail on the site is accurate, complete, dependable, current, or error free. We strive to have this data updated as quickly as possible, although we may experience delays in updated information as needed. Further, product packaging and material may contain more and/or different information than that provided on the IWG International site including the product description, country of origin, nutrition, ingredient, allergen, and other information. We reserve the right to change or make updates to the site at any time with no prior notice.

Such information and the availability of any product are subject to change at any time without notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

Final pricing on carts, quotes and orders may change and what shown at iwg-intl.com is an estimate and not guaranteed. Actual cost will change once all order requirements are added such as shipping, documentation, added services or any other services.

The prices quoted may be revised by the Company after accepting an Order in the event of any occurrence affecting delivery, increased shipping charges, vendor price increases and any other matter beyond the control of the Company.

Payments

All goods and services purchased are to be paid based on the payment terms in place for each account. The payment terms should be determined between IWG International and the account. We will not be liable for any delays or non-delivery of your order based on late or non- payment.

Promotions

Promotions and offers are limited in nature and may expire or discontinue with or without notice. Promotions and offers are void where prohibited by law. Promotions and offers may be governed by rules, regulations, terms, and conditions that are separate from these Terms and Conditions. Promotional codes may not be copied, sold, or transferred and not redeemable for cash. All promotions and offers are subject to cancellation or change at any time for any reason without notice.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, you must provide Us information that is accurate, complete, and current always. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.

Termination

These Terms and conditions are effective unless and until terminated by either you or IWG International. You may terminate these Terms at any time by discontinuing any further use of the iwg-intl.com site. We may also terminate these Terms and conditions at any time and may do so immediately without notice and deny you access to Iwg-intl.com if it is in our sole discretion you fail to comply with any term or provision of the Terms and Conditions. Upon any termination of these terms and conditions by either you or IWG International, access to the site would cease immediately.

Limitation of Liability

You acknowledge and agree that IWG International and its affiliates will not be liable for any damages of any kind arising from the use of the Iwg-intl.com site, including error, omission, interruption, deletion, defect, delay in operation or transmission, lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, computer failure or malfunction, computer viruses, file corruption, communication failure, network or system outage, theft, destruction, unauthorized access to, alteration of, loss of use of any record or data, the inability to use or access the site, or any information, content or functionality offered through the site. IWG International will not be liable to you or any account/company you are associated with for any losses or damages of any kind including but not limited to direct, indirect, incidental, punitive and consequential damages, or losses.

To the full extent permissible by law, IWG International denies all warranties, express or implied. If dissatisfied with any part of the site or the service, or the terms and conditions, your sole and exclusive remedy is to stop using the site.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service and all content, information, materials, products, services, functionality, and other items included on or made available through the site is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the service, operation of the IWG International site or the content, information, materials, products, services, functionality or other items included or otherwise made available to you.  This includes all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice. Without limitation to the foregoing, the company provides no warranty or undertaking, and makes no representation of any kind that the service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

You assume full responsibility for your use of the IWG International site and agree that any information you send or receive during your use of the site may not be secure and may be intercepted or otherwise accessed by unauthorized parties. You agree to the fullest extent permitted by applicable law, no IWG International entity is responsible for any loss or damage to your property or data that results from any materials you access or download from the IWG International site.

Governing Law

The laws of the United States of America, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

If the disputes or claims relating in any way to your use of Iwg-intl.com cannot be resolved informally the following applies: related to the terms and conditions whether based in contract, tort, statue, fraud, misrepresentation, or any other legal theory will be resolved by final and binding arbitration before a neutral arbitrator instead of in a court by judge or jury. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to the IWG International corporate office, 9835 NW 14th St, Doral, FL 33172.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

You agree, represent, and warrant that no materials or products will be accessed from, downloaded in, released in, carried to, transferred to, transshipped through, exported to, or re-exported to any territory (or national resident thereof), person, entity, or organization to which such materials could not be transferred directly from the United States or by a U.S. person. You may not use the IWG International site If you are subject to U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country when you are using Iwg-intl.com. as well, the above applies.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

If any provision on these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable form these Terms and Conditions and will not affect the validity and enforceability of any remaining provisions.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Our failure to enforce a breach of these Terms and Conditions does not constitute a waiver and will not limit IWG International’ s rights with respect to such breach or subsequent breaches of any provision within the Terms and Conditions.

Translation Interpretation

These Terms and Conditions may have been translated if we have made them available to you on our Service. You agree that the original English text shall prevail in the case of a dispute.

Intellectual Property

IWG International, iwg-intl.com and all other affiliates names and logos, and all other graphics, names, logos, page headers, button icons, scripts and service names included in or made available through any of the IWG International sites are trademarks or trade dress of IWG International in the U.S. and other countries. All other marks are property of their respective companies.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, you agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

These Terms and Conditions do not, and shall not be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and IWG International. Headings used within these Terms and Conditions are for reference use only and in no way define or limit the scope of the section. If any provision of these Terms and Conditions is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable and the other terms of these Terms and Conditions will remain in full force and effect. Notices to you including notices of changes to these Terms and Conditions may be made via posting to the IWG International site or by e-mail or by regular mail.

Contact Us

If you have any questions or comments, please contact us at [email protected] or by mail at the following address: iWeb Grocers International Inc., 14400 NW 112th Ave, Hialeah Gardens, Florida 33018, USA. Please note that email communications will not necessarily be secure; accordingly, you should not include any bank information or other sensitive information in your e-mail correspondence with us.